Olutunu Safe Haven Empowerment Foundation
Effective Date: January 1, 2026
Olutunu Safe Haven Empowerment Foundation (“we,” “our,” “us”) is committed to protecting your privacy and handling personal information with care, dignity and confidentiality. This privacy Policy explains how we collect, use and store, and protect information shared through our website and services.
1. Information We collect
We may collect information when you:
- Fill out our contact form
- Complete a client intake form
- Reach out for counselling or crisis support
- Register for trainings, courses, or resources
- Contact us via email or other channels
The information collected may include:
- Name
- Email address
- Basic demographic information
- Information you choose to share related to mental health support or inquiries
2. How We Use Your Information
We use the information you provide to:
- Respond to inquiries and requests
- Provide mental health counselling and crisis support
- Assess needs through client intake forms
- Improve our services, programs, and resources
- Communicate relevant updates or support information
We only collect information that is necessary and relevant to our services.
3. Mental Health & Crisis Support
Information shared for counselling or crisis support is handled with strict confidentiality and accessed only by authorised team members.
While we take strong measures to protect your data, our services are not a substitute for emergency medical care. In life-threatening situations, users are encouraged to contact local emergency services immediately.
4. How We Protect Your Information
We take reasonable technical measures to safeguard personal information, including:
- Restricted access to sensitive data
- Secure data storage systems
- Confidential handling by trained personnel
We do not sell, trade, or misuse personal information.
5. Sharing of Information
We do not share personal information with third parties except:
- When required by law
- To protect the safety of individuals or the general public
- With trusted service providers who support our operations and are bound by confidentiality obligations
6. Cookies & Website Analytics
Our website may use basic cookies or analytics tools to understand site usage and improve user experience. These tools do not collect sensitive personal or counselling information.
7. Your Rights
You have the right to:
- Request access to your personal information
- Request corrections or updates
- Request deletion of your information where appropriate
- Withdraw consent for data use, subject to legal and ethical obligations
Requests can be made by contacting us directly.
8. Children’s Privacy
Our services may support young people; however, we do not knowingly collect personal information from children without appropriate consent where required.
9. Updates to This Policy
We reserve the right to update this policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this privacy policy or how your information is handled, please contact us:
Email: contactus@olutunusafehaven.com